Telephone listening · महिलाएं
Women
Everything this cohort raised on the telephone, across all nine themes. Select a theme to narrow the screen to one problem. Every line of what was said opens the whole conversation.
16,200
Contacted
11,340
Connected
8,120
Completed
100%
Consent on file
18 of 18
Blocks covered
41%
of households with a tap connection report that water does not arrive
Every woman is asked at the start whether she is free to speak, and the call is offered again at a time of her choosing.
Call a women now
Enter a name and number. The cohort's own Hindi agent places the call and logs the conversation.
Theme profile
Where this cohort's conversations sit across the nine themes.
From logged to told
The taper is the loss. The last band — whether the person was told — is the one that matters.
Logged8,120
Routed6,240
In progress3,980
Resolved2,610
Told1,490
Closure was communicated to 57% of the people whose case was resolved.
Issues raised
All nine themes, ranked by volume · cohort severity 3.7 High
Tap connected, water not arriving
Water
1,42016%
severity 4.4· Acutedaily, with no workaround left· 81% describe a day's work or schooling given up to fetch it
टंकी लग गई पर पानी नहीं आवे, तीन किलोमीटर चालाँ हूँ।The tap was installed but no water comes, so I walk three kilometres.
Shahabad · Routed to PHED · Jal Jeevan Mission
ASHA and ANM contact lapsed
Health
1,1208%
severity 4.0· Acutedaily, with no workaround left· 74% describe treatment delayed or paid for out of pocket
आशा बहन तीन महीने से नहीं आई, टीको बाकी है।The ASHA has not come for three months; the vaccination is pending.
Kishanganj · Routed to CMHO
Ration short-weighed
Scheme delivery
1,0109%
severity 3.6· Highrecurring, worked around at a cost· 67% describe an entitlement the household never received
राशन में गेहूँ कम तोल्यो, पूछाँ तो बोले इतनो ही आयो।The wheat in the ration was short-weighed; when we ask, they say only this much came.
Bakani · Escalated to supply officer
Self-help group credit came once
Livelihood and income
7605%
severity 3.3· Highrecurring, worked around at a cost· 61% describe money owed for work already done
समूह बन्यो है पर लोन एक ही बार मिल्यो।The group was formed but the loan came only once.
Atru · Routed to NRLM block unit
Daughter not sent alone
Safety
5403%
severity 3.7· Highrecurring, worked around at a cost· 68% describe a daughter withdrawn, or a shop closed early
छोरी अकेली कॉलेज नहीं जावे, साथ जाणो पड़े है।My daughter does not go to college alone; someone has to go with her.
Chhabra · Logged
Evening power cut during homework
Power
5204%
severity 3.0· Moderateintermittent, absorbed by the household· 56% describe study hours, irrigation or stock lost
शाम को लाइट जावे, छोरी दीये में पढ़े है।The power goes in the evening and my daughter studies by a lamp.
Dag · Routed to JVVNL
No bus at the hour needed
Roads and transport
4803%
severity 3.1· Moderateintermittent, absorbed by the household· 57% describe a journey abandoned or a school year ended
बस नहीं आवे तो सुबह जो गाड़ी मिले उसी में जावाँ।When no bus comes we travel in whatever vehicle is going that morning.
Pirawa · Routed to roadways depot
Toilet built, no water for it
Housing
4101%
severity 3.1· Moderateintermittent, absorbed by the household· 57% describe living in a house the weather gets into
शौचालय बन्यो पर पानी नहीं, काम नहीं आवे।A toilet was built but there is no water, so it is of no use.
Mangrol · Routed to BDO
Daughter stopped after class eight
Education
3602%
severity 3.2· Moderateintermittent, absorbed by the household· 59% describe a year repeated, or study stopped
छोरी आठवीं तक पढ़ी, आगे स्कूल दूर पड़े है।My daughter studied to class eight; the school beyond that is too far.
Aklera · Routed to Block Education Officer
Entitlement gap
Eligible, then aware, then receiving. The narrowing is the finding.
Household health cover38% not receiving
eligible
14,100
aware
12,300
receiving
8,700
PM Matru Vandana Yojana71% not receiving
eligible
3,200
aware
1,850
receiving
940
Ujjwala refill subsidy65% not receiving
eligible
8,900
aware
6,700
receiving
3,100
Ration entitlement, full quantity25% not receiving
eligible
15,000
aware
13,900
receiving
11,200
Widow and old age pension51% not receiving
eligible
2,400
aware
1,700
receiving
1,180
Where it was routed
Cases sent to each office, with the median days to first action.
PHED2,140 · 19 days
Chief Medical Officer1,620 · 10 days
BDO1,180 · 17 days
Supply officer860 · 9 days
NRLM block unit540 · 21 days
JVVNL discom420 · 8 days
Block-level action list
What can be fixed this week, block by block.
Shahabad
1,860 households with a Jal Jeevan connection and no supply in the last 30 days.
Kishanganj
740 households with no ASHA or ANM contact in three months.
Chhabra
312 families reporting daughters travelling over 5km with no transport of their own.
Illustrative preview prepared for the office of the Member of Parliament, Jhalawar–Baran.