Telephone listening · किसान
Farmers
Everything this cohort raised on the telephone, across all nine themes. Select a theme to narrow the screen to one problem. Every line of what was said opens the whole conversation.
12,400
Contacted
8,960
Connected
6,410
Completed
100%
Consent on file
18 of 18
Blocks covered
26 days
median wait between selling the crop and receiving the money
Against 8 days at direct procurement. Reported by 6,410 farmers who sold in the last season.
Call a farmer now
Enter a name and number. The cohort's own Hindi agent places the call and logs the conversation.
Theme profile
Where this cohort's conversations sit across the nine themes.
From logged to told
The taper is the loss. The last band — whether the person was told — is the one that matters.
Logged6,410
Routed4,880
In progress3,120
Resolved2,040
Told1,180
Closure was communicated to 58% of the people whose case was resolved.
Issues raised
All nine themes, ranked by volume · cohort severity 3.9 High
Payment delayed after sale
Livelihood and income
1,62031%
severity 4.6· Acutedaily, with no workaround left· 85% describe money owed for work already done
लहसुन बेच्यो, पैसो छब्बीस दिन बाद आयो।I sold the garlic; the money came twenty-six days later.
Bhawani Mandi · Escalated to mandi secretary
Canal water does not reach the tail
Water
1,18011%
severity 4.1· Acutedaily, with no workaround left· 76% describe a day's work or schooling given up to fetch it
नहर को पानी टेल तक नहीं पहुँचे, ऊपर वाले खेत भर लेवे है।Canal water does not reach the tail; the fields upstream take it all.
Chhipabarod · Routed to Water Resources, Parwan division
Four hours of power to the tubewell
Power
9407%
severity 3.9· Highrecurring, worked around at a cost· 72% describe study hours, irrigation or stock lost
ट्यूबवेल को बिजली चार घंटा मिले, वो भी रात को।The tubewell gets four hours of power, and that too at night.
Atru · Routed to JVVNL
Insurance claim never settled
Scheme delivery
88014%
severity 3.8· Highrecurring, worked around at a cost· 70% describe an entitlement the household never received
बीमा को फॉर्म भर्यो थो, क्लेम को आज तक कुछ नहीं।I filed the insurance form; nothing has come of the claim till today.
Khanpur · Escalated to agriculture officer
Field to mandi track impassable
Roads and transport
6105%
severity 3.2· Moderateintermittent, absorbed by the household· 59% describe a journey abandoned or a school year ended
बरसात में खेत से मंडी को रास्तो कीचड़ होवे, ट्रैक्टर नहीं निकले।In the rains the field-to-mandi track turns to mud and the tractor cannot get through.
Kishanganj · Routed to PWD
A day's earning lost to treatment
Health
3001%
severity 2.9· Moderateintermittent, absorbed by the household· 54% describe treatment delayed or paid for out of pocket
दवाई खातर बारां जाणो पड़े, दिन की मजूरी जावे है।For medicine we must go to Baran, and a day's earning goes with it.
Shahabad · Routed to CMHO
Cannot fund children's schooling
Education
1402%
severity 2.6· Moderateintermittent, absorbed by the household· 48% describe a year repeated, or study stopped
छोरे को पढ़ावण की सोच रह्यो था, फसल को पैसो ही नहीं आयो।I was thinking of educating my son; the crop money never came.
Chhabra · Logged
Housing instalment stalled
Housing
1200%
severity 2.8· Moderateintermittent, absorbed by the household· 52% describe living in a house the weather gets into
आवास को पैसो किश्त में आयो, छत अभी डली ही नहीं।The housing money came in instalments; the roof is still not laid.
Sunel · Routed to BDO
Stray cattle in standing crop
Safety
906%
severity 2.5· Moderateintermittent, absorbed by the household· 46% describe a daughter withdrawn, or a shop closed early
रात को खेत पे रुकाँ, आवारा गाय-सांड फसल चर जावे।I stay out in the field at night; stray cattle graze the crop away.
Anta · Routed to Panchayat Samiti
Entitlement gap
Eligible, then aware, then receiving. The narrowing is the finding.
PM-KISAN26% not receiving
eligible
9,400
aware
8,100
receiving
6,950
Mukhyamantri Kisan Samman Nidhi69% not receiving
eligible
9,400
aware
4,200
receiving
2,880
Pradhan Mantri Fasal Bima Yojana71% not receiving
eligible
7,600
aware
5,100
receiving
2,240
Kisan Credit Card50% not receiving
eligible
8,200
aware
6,400
receiving
4,110
Soil health card89% not receiving
eligible
9,400
aware
2,700
receiving
1,050
Warehouse and cold storage access92% not receiving
eligible
5,300
aware
1,900
receiving
430
Where it was routed
Cases sent to each office, with the median days to first action.
Agriculture officer1,420 · 16 days
Mandi secretary1,080 · 11 days
JVVNL discom940 · 8 days
Water Resources, Parwan760 · 22 days
BDO520 · 15 days
Tehsildar340 · 13 days
Block-level action list
What can be fixed this week, block by block.
Bhawani Mandi
1,240 garlic growers reporting payment beyond 21 days from licensed traders. Mandi secretary to produce a payment register.
Chhipabarod
Houses at the canal tail across 9 panchayats reporting no water in the last rotation.
Khanpur
612 crop insurance claims filed, 148 settled. Agriculture officer to reconcile the list.
Illustrative preview prepared for the office of the Member of Parliament, Jhalawar–Baran.